Quality issues
If your order arrives damaged, incorrect, or does not meet our quality standards, contact us within 24 hours of delivery. We will issue a full refund or replacement at no charge.
Customer care
Refund & Return Policy
We stand behind every bottle we produce.
Fresh juice is perishable, so our policy protects food safety while giving customers a clear path when an order arrives damaged, incorrect, or below our quality standards.
Refund timing
Approved refunds are issued to the original payment method within 5-10 business days. Your bank or card provider may control when the credit appears.
No physical food returns
For health and safety reasons, we cannot accept physical returns of consumable food or juice products once delivered.
Cancellations
Orders may be cancelled before production begins, typically the day before your scheduled delivery. Contact us as soon as possible so we can confirm whether production has started.
Need help with an order?
Include your order number and a short description of the issue.